Under the direction of the Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) is the advanced journey level business expert in the Debt Reduction Program and Passport Services (DRPPS) Unit, Program Support Section, Program Support and Customer Service Branch within the Operations Division. The incumbent is responsible for working in collaboration with individuals from local government and community partners to facilitate and successfully resolve issues related to nonpayment of past-due child support obligations. 

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